Name what’s working and why. “I like how _____ because _____.”
Name what could go further. “I wish _____ because _____.”
Open a door. “I wonder what would happen if _____.”
Not This
See data in everything
Design the invisible
See a world as data — document, analyze, find insights
Design things worth keeping
Translate a place into something someone else can feel
Articulate your design principles
Design the collaboration, not just the product
Honest iteration — early work is material, not precious
Edit ruthlessly — what you remove matters as much as what you keep
Know who you are as a designer — and show it
Week 3
Song Exploder — one song deconstructed, told entirely by the artist. The host says almost nothing. Listen to any episode.
This American Life — "Here’s a person. Here’s what happened. Here’s why it matters." Listen to any episode.
Portigal, Ch. 1–3 — interviewing users: open-ended questions, silence as a tool, follow-up over prepared lists.
One Song / Prince — one song is a world. Three lenses on “Let’s Go Crazy”: performer, producer, fan. Going deep into one thing reveals an entire world.
The New York Times — a newspaper of fixed units becomes a flexible digital platform without losing its original tone and identity.
Shah / Prince & the Internet — small stories reveal big worlds. Writing substantively about a subject who won’t be interviewed. Class guest: Hasit Shah (NYT).
"Everything Is a World"
Pick a specific, mundane rabbit hole. Go deep: expert podcast(s), community forums, direct contact. Learn to see a world as data. Build a design brief clear enough for someone else to design from.
Deliverables: full rabbit hole documentation (transcripts, threads, links), design brief (what people love, pain points, insights), principle transfer statement, portfolio PDF. Interview with a real person due before Week 7.
Due: Monday before class.
Song Exploder
Pick any episode
Portigal, Ch. 1–3
Interviewing Users
Ira Glass on Storytelling
4-part video series
Groups assigned in class. Each student reads one.
In Song Exploder, Hrishikesh Hirway deconstructs one song per episode, told entirely by the artist who made it. The host says almost nothing — his voice is edited out of the final product. What remains is the musician walking you through every decision: why this key, why this lyric, why this sound at this moment. The technique is radical restraint: the interviewer’s job is to disappear so the subject’s creative process becomes visible. When you’re ready to do your interview, notice what happens when you stop steering and let the person take you into their world on their own terms.
Steve Portigal’s core argument is that the best interview data comes from open-ended questions, deliberate silence, and follow-up rather than prepared lists. Most interviewers talk too much, ask leading questions, and fill silences that the subject was about to fill with something more honest. Silence is a tool — when you stop talking, people elaborate, correct themselves, or reveal what they actually think. The first three chapters lay out practical techniques: how to ask questions that open rather than close, how to listen for what is not being said, and how to follow the thread when the subject goes somewhere unexpected.
Reflection assignment: Find a podcast episode for each of the worlds you’re considering exploring and note whether/how it represents any of these concepts. Write about it in your WIP and we’ll discuss them in class.
Two building blocks of story
The anecdote (a sequence of actions — “this happened then this happened”) and the moment of reflection (“here’s why it matters”). You constantly alternate between the two.
Raise questions, then answer them
A good story is always raising a question and then answering it. That momentum pulls the listener forward.
Kill boring stuff ruthlessly
If a story isn’t working, abandon it — even if you’ve put in a lot of work. More stories are killed than are aired.
The taste vs. ability gap
Beginners have good taste (they know what great work looks like) but their own work doesn’t match. The gap is painful but normal. The only way to close it is to produce a huge volume of work.
Do a huge volume of work
Set deadlines. Finish things. It’s only by going through a volume of work that you close the gap between your taste and your ability.
Be yourself
The best broadcast work sounds like a real person talking, not a “broadcaster voice.” Find your own voice, not a performance.
One Song — Prince
One song is a world
The New York Times
Fixed units → flexible platform
Shah — Prince & the Internet
Small stories reveal big worlds
Diallo Riddle and LUXXURY spend an entire episode inside Prince’s “Let’s Go Crazy.” With guest Bashir Salahuddin, three different lenses — performer, producer, fan — each hear something the others miss. One track becomes a portal into Minneapolis, the Revolution, Purple Rain, funk-meets-rock. Takeaway: Going deep into one thing reveals an entire world. Your rabbit hole should have this kind of depth. Class guest Hasit Shah (NYT, Prince expert) joins us for this challenge.
A newspaper is a system of fixed units — headlines, columns, sections, bylines. The NYT has successfully become a flexible digital platform without losing its original tone and identity. The grid adapts, the hierarchy shifts, multimedia enters, but the voice and authority remain. Takeaway: A world can evolve its form dramatically while preserving what makes it recognizable. Guest Hasit Shah (NYT) walks us through how.
Hasit Shah’s NPR piece on Prince’s relationship with the internet demonstrates how to write substantively about a subject who does not want to be interviewed. Small, interesting stories — fans in line not sure what to do with their phones, Prince’s contradictory moves online — unfold and reveal a much bigger world. Takeaway: Cultivate the habits of curiosity to notice and storytelling to reveal. You don’t always get the interview — but the world is still there if you know how to look.
Every subject contains a rabbit hole.
Someone is obsessed with every one of these.
Your job: find that person and pull us into their world.
Diallo Riddle (actor/writer) and LUXXURY (producer/DJ/songwriter) spend an entire episode inside a single song: Prince’s “Let’s Go Crazy” from Purple Rain (1984). With guest Bashir Salahuddin, they trace the song through Prince’s wild guitar solos, iconic vocals, Minneapolis, the Revolution, funk-meets-rock genre boundaries — all from one track.
Three different lenses on the same artifact: a performer’s ear, a producer’s ear, a fan’s obsession. Each hears something the others miss. This is what going deep looks like — one song becomes a portal into music history, production technique, and cultural moment.
A newspaper is a world. And not even much of a paper one. It’s now a system of many units: headlines, columns, sections, bylines, the fold, web, mobile, games. For over a century the NYT refined this system in print. The digital transition could have destroyed it — instead, the Times evolved the form while preserving what makes it recognizable.
The grid adapts. The hierarchy shifts. Multimedia, interactive graphics, and audio enter. But the voice, the authority, and the editorial identity remain. The homepage you see today is not the front page of 1996 — but it is unmistakably the Times.
Hasit Shah’s NPR piece on Prince and the internet shows how to write substantively about a subject who does not want to be interviewed. Prince famously refused access — so Shah built the story from the edges: fans in line not sure what to do with their phones, contradictory moves online, the gap between Prince’s public silence and his digital footprint.
Small, interesting stories unfold and reveal a much bigger one. This is the craft of Everything Is a World: cultivate the habits of curiosity to notice, and storytelling to reveal. You don’t always get the interview — but the world is still there if you know how to look.
Step 1: Pairs. Take turns sharing your deepest, nerdiest rabbit hole. Follow-up questions only — don’t change the subject. (5 min)
Step 2: Draw a data visualization of your conversation. What patterns emerged? What surprised you? (5 min)
Rule: If you wouldn’t share it with your parents, pick a different one.
Design Challenge 3
Find a Rabbit Hole
Pick a specific, mundane world
Go Deep
Expert podcast(s), community forums, direct contact
Document Everything
Transcripts, threads, links — full rabbit hole archive
Design Brief
Standalone — clear enough for someone else to design from
Due Monday before class
Pick a specific, mundane rabbit hole (the narrower the better). Your job this week is to learn to see a world as data — document it, analyze it, and find insights you would otherwise overlook. By Monday you’ll deliver a design brief: standalone, clear enough that someone else could pick it up and design from it.
In Week 7, you’ll design something for someone in this world. The brief you build now is the foundation.
Find an expert-level podcast episode (or multiple) with transcript available — Song Exploder, Design Matters, 99% Invisible, or anything where someone with real depth talks about this world. Find where the conversations happen — Reddit, Discord, niche forums, local communities. Lurk, read, save threads. Look for someone accessible — on campus, through family, through people you know. If you find someone, talk to them or send interview questions by email. You have until the start of Week 7 to complete a real conversation, but start reaching out now.
Full rabbit hole documentation: all links, podcast transcript(s), PDFs of forum threads, any interview notes or recordings. Design brief: what do people in this world love and why? What are their pain points? What would an outsider never guess? Who lives here, what do they care about, what does depth look like? Principle transfer statement. Portfolio entry PDF.
Did you find depth beyond the first page of Google? Can you explain what beginners get wrong, what intermediates miss, and what only deep practitioners know? Did you find insights that would surprise someone outside this world? Is your brief clear enough that a classmate could design from it without talking to you?
Before Wednesday
Choose potential rabbit holes to explore, find podcasts + communities, review theory and case slides for this week
Wednesday
Theory discussion (10 min) + teams/studio deep dive + any remaining presentations from Mon
Due Monday before class
WIP doc + Gallery Slides + Reflection
Complete an interview by Week 7
Keep reaching out — talk to a real person by then
Week 7
Design for someone in this world
Explore potential rabbit holes — start researching a few candidates (see challenge brief). Find podcasts and online communities related to the worlds you’re considering. Review this week’s theory and case slides — Song Exploder, This American Life, Portigal Ch. 1–3. Start reaching out to potential interviewees — campus, family network, people you find through your research.
Theory discussion (10 min): What interviewing techniques from Song Exploder, This American Life, or Portigal are you planning to use? Where in your rabbit hole research have you already heard real depth?
Any remaining Monday presentations first. Then: Teams + studio deep dive: Share your rabbit hole candidates with your team. Commit to one. Gather materials like podcast transcripts, make PDFs from forum threads, expand your data collection about it, making notes along the way.
Your WIP Doc — Week 3 section:
Full rabbit hole documentation: all links, podcast transcript(s) with annotations, forum threads
Notes on interview examples you studied (Song Exploder, This American Life, Portigal)
Any interview outreach so far (who you’ve contacted, what you’ve heard back)
Concept tags — mark which apply to your work this week:
Week 3: Disappearing Interviewer · Curiosity as Structure · Interviewing Users · Invisible Systems Made Visible · Dual Desires · Going Deep
Week 2: Structure Mapping · Far-Field Analogies · Technology Brokering · Experience Economy · Affordances · Anticipation as Design · Controlled Reveal · Sensory Arc · One Resonant Idea
Week 1: Service · Energy · Material · Interactive/Sensory · Natural · Artificial · Longevity
Weekly Gallery Slides — your name section (3 slides):
Slide 1: Moodboard of the rabbit hole — what is this world? Who lives in it? Where do they gather? Include your best sources (images if relevant, podcast, forums, communities).
Slide 2: What depth looks like — the 3–5 most revealing moments from your research. Pull actual quotes from podcasts and threads. What would an outsider never guess?
Slide 3: Your design brief — what do people in this world love and why? What are their pain points? What are the insights you’d design from? Clear enough that a classmate could pick this up and design from it without talking to you.
Reflection (private Google Form):
Short reflection on your process this week + votes on classmates’ work.
Looking ahead to Week 4: next week you’ll call someone who has kept things for decades and ask them why. Then you’ll redesign something you love so it could last 30 years. Start thinking about objects in your life — what has lasted, what hasn’t, and why?
Week 3
Song Exploder — one song deconstructed, told entirely by the artist. The host says almost nothing. Listen to any episode.
This American Life — "Here’s a person. Here’s what happened. Here’s why it matters." Listen to any episode.
Portigal, Ch. 1–3 — interviewing users: open-ended questions, silence as a tool, follow-up over prepared lists.
One Song / Prince — one song is a world. Three lenses on “Let’s Go Crazy”: performer, producer, fan. Going deep into one thing reveals an entire world.
The New York Times — a newspaper of fixed units becomes a flexible digital platform without losing its original tone and identity.
Shah / Prince & the Internet — small stories reveal big worlds. Writing substantively about a subject who won’t be interviewed. Class guest: Hasit Shah (NYT).
"Everything Is a World"
Pick a specific, mundane rabbit hole. Go deep: expert podcast(s), community forums, direct contact. Learn to see a world as data. Build a design brief clear enough for someone else to design from.
Deliverables: full rabbit hole documentation (transcripts, threads, links), design brief (what people love, pain points, insights), principle transfer statement, portfolio PDF. Interview with a real person due before Week 7.
Due: Monday before class.
Hrishikesh Hirway created a podcast with a radical constraint: one song, deconstructed, told entirely by the artist. The host says almost nothing.
Ira Glass's structure is deceptively simple: "Here's a person. Here's what happened. Here's why it matters." The magic is in the moment where the interviewer is genuinely surprised.
Your raw research includes audio (interviews, podcasts) and text (forum threads, transcripts). Descript helps you process both.
Text is data. There are powerful tools to process it.